Business: Alexandria Old Town Dental PLLC
Phone: +1 703-763-1078
Address: 1421 Prince St #140, Alexandria, VA 22314, Virginia
Effective Date: Jan 1st, 2026
Privacy Policy & SMS Messaging Terms
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Alexandria Old Town Dental PLLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information:
Name, email address, phone number, physical address
Payment information when you make a purchase, pay for services, or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We use collected data to:
Provide and improve our dental services
Process transactions and payments
Communicate with you about inquiries, appointments, and follow-ups
Send appointment reminders and important updates related to your care
Enhance website functionality and user experience
Ensure security and fraud prevention
Maintain records of your communication preferences and consent
3. SMS Messaging Terms & Compliance
Program Description
This messaging program sends appointment confirmation and reminder messages to patients who have booked an appointment with Alexandria Old Town Dental PLLC through our website at https://contact.alexoldtowndental.com/aesthetics or via our scheduling forms, and who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent.
Messages may include:
Appointment confirmations
Appointment reminders
Rescheduling or cancellation updates
Customer support and service-related communications
Opt-In & Consent
You will only receive SMS messages if you have explicitly opted in.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable laws governing SMS communications.
Cancellation / Opt-Out Instructions
You can cancel SMS notifications at any time by replying "STOP" to the same number that sent you messages.
After you send "STOP," we will send a confirmation message to verify your opt-out.
After this confirmation, you will no longer receive SMS messages from us, unless you re-enroll.
To rejoin, sign up again through our website or forms as you did initially, and we will resume sending messages.
Help & Support
If you experience issues with the messaging program, reply with the keyword "HELP" for assistance.
You may also contact us directly at [email protected] or call +1 703-763-1078 during regular business hours.
Message Frequency & Data Rates
Message frequency varies based on your appointment schedule and interactions with our office.
Message and data rates may apply for messages sent to you and from you.
For questions about your text or data plan, contact your wireless provider.
Carrier Information
Carriers are not liable for delayed or undelivered messages.
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction
You must be 18 years or older to participate in our SMS program.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services (such as customer service or SMS delivery providers) is permitted solely to provide messaging and service-related functions.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
Service Providers:
Third-party vendors who assist in our operations (e.g., payment processors, appointment scheduling platforms, SMS delivery providers).
These service providers are authorized to use your personal information only as necessary to provide services on our behalf and are contractually obligated to maintain confidentiality and security.
Legal Compliance:
When required by law, regulation, legal process, or governmental request.
To protect our rights, privacy, safety, or property, and that of our patients, staff, or the public.
Business Transfers:
In connection with a merger, acquisition, reorganization, or sale of assets involving Alexandria Old Town Dental PLLC.
In such cases, your data will remain protected under the terms of this policy or an equivalent policy.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary with SMS aggregators and providers solely to deliver messages you have consented to receive.
5. Data Security
We implement and maintain reasonable security measures designed to protect your personal information, including:
Encryption of sensitive data in transit and, where appropriate, at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection and privacy practices
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze site traffic and user behavior
Remember your preferences and settings
Improve website performance and user experience
Measure the effectiveness of our services and marketing efforts
You can control cookies through your browser settings. Disabling cookies may affect some features or functionality of our website.
7. Your Rights & Choices
Subject to applicable laws, you have the right to:
Access, update, or request deletion of your personal information
Opt-out of marketing emails by clicking the "unsubscribe" link in our emails
Opt-out of SMS messages by replying "STOP"
Request information on how we process your data
Withdraw consent for future communications at any time
Lodge a complaint with a supervisory or regulatory authority if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information in the Contact Us section below.
8. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their policies before providing any personal information.
This Privacy Policy applies only to information collected by Alexandria Old Town Dental PLLC through our own website and services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date indicated at the top.
If we make material changes to this policy, we may notify you by email, SMS (where permitted), or by posting a prominent notice on our website.
10. Contact Us (Privacy & SMS)
If you have questions about this Privacy Policy, our SMS program, or how your information is handled, contact us at:
By using our website and services, and by opting in to SMS communications, you consent to this Privacy Policy and SMS Messaging Terms.
Website Terms of Service
Effective Date: Jan 1st, 2026
This website (the "Site") is owned and operated by Alexandria Old Town Dental PLLC ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with:
These Terms of Service
Our Privacy Policy
Any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Alexandria Old Town Dental PLLC
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. In such cases, we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service as modified.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site (including text, graphics, logos, images, and other content) are the property of Alexandria Old Town Dental PLLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws.
The Site is provided solely for your personal, non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been expressly authorized by us.
Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. You may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Your License to Us
By posting or submitting any material to us via the Site, email, social media, or other digital channels (including comments, reviews, photos, and videos), you represent that you own the material or have obtained the necessary permissions to do so.
You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, and otherwise exploit such material, in whole or in part, in any media now known or hereafter developed, for any lawful purpose.
Disclaimers
Throughout the Site, we may provide links and pointers to internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of those sites or the information, products, or services offered on or through them.
The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless Alexandria Old Town Dental PLLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.
Online Commerce
Certain sections of the Site may allow you to book appointments, pay for services, or purchase products, including through third-party vendors or payment processors.
We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of products or services provided by third parties. If you make a purchase or payment through a third party linked from the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.
Your participation in any dealings with third-party vendors is solely between you and the third party. Alexandria Old Town Dental PLLC shall not be responsible or liable for any loss or damage incurred as a result of such dealings.
Registration & Passwords
To access certain features of the Site, you may be required to register and create an account. You agree to:
Provide accurate, current, and complete information during registration
Maintain and promptly update your information as needed
Maintain the confidentiality of your login credentials
Accept responsibility for all activities that occur under your account
If you suspect any unauthorized use of your account, you must notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to comply with these obligations.
Termination
We reserve the right to terminate, suspend, or restrict your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate, unlawful, or harmful.
Upon termination, you must cease all use of the Site and any content obtained from it. The provisions of these Terms of Service relating to intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Alexandria Old Town Dental PLLC operates, without regard to its conflict of law principles.
Any dispute arising under or in connection with these Terms shall be resolved exclusively through binding arbitration or in the appropriate courts located in that jurisdiction, as permitted by applicable law.
Changes to Terms of Service
We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.
By continuing to use the Site after any changes are posted, you agree to be bound by the revised Terms of Service.
Contact Us (Terms of Service)
For any questions regarding these Terms of Service, please contact:
By using our website and services, you consent to these Terms of Service.
